STEP 522: The Registered Medical Assistant’s Role in Patient Coaching (CE: 1.0)

Description:

This article explores the RMA's role in effectively coaching patients, and how it benefits patient care and treatment outcomes. It identifies what it means to be a patient coach and provides insights on how to best support patients through positive communication and other coaching strategies.

 

Learning Objectives:

  • Recognize the benefits and positive treatment outcomes of patient coaching
  • Identify effective practices to best coach patients

 

 Author(s):

Gina Brown, RMA, AHI, LVN

 

Launched: 2024