The Exceptional Patient Experience (CE: 1.0)


In this course, we will concentrate on your relationship with your healthcare customers, including patients and their families. We will also touch upon your interactions with internal customers, including coworkers and colleagues.

Learning Objectives:

  • Explain the importance of treating health care customers with sensitivity, empathy, and respect
  • Demonstrate how to provide timely, expert and accurate help to patients
  • Identify how to interact appropriately with your colleagues

Launched: 2024

Additional Information:

No Refunds

Expiration Date - 12 months from the date of the first-course launch