2022AM: Building a Strong Lab Team: Everything from Job Descriptions, Behavior Based Interviewing, Training, Competency Evaluation to Mentoring (CE: 1.0)

Personnel are the single most decisive factor in the success of your laboratory. It doesn’t matter how good the equipment is if you don’t have qualified, trained employees to appropriately use it. With the intense labor shortage and continued financial pressure and demand of having to do "more with less”, recruiting (or keeping) the most valuable individuals for your laboratory is crucial. How do you find the "right" employee for the job? How do you ensure adequate training to ensure their success? How do you maintain competency and encourage professional growth? In this session you will be introduced to practical ways to find, train, and build a laboratory staff that is caring and committed to excellence in laboratory testing.