Description:
Effective communication is vital and of utmost importance when engaging others in the workplace: Our co-workers, our team members, customers, and partnerships. Having effective communication skills creates a win-win for everyone. This presentation is designed to show how using active listening creates a hospitable and productive environment and for everyone involved.
Learning Objectives:
- Understand and identify an effective communication process.
- Identify common communication barriers.
- Capture insight on effectively using active listening practices.
Author(s):
Carmela Head MHR; BA Sociology; Certified DISC Consultant; Certified International Leadership Coach; Certificate of Learning & Development
Launched: 2022